Real-time activity

 
  1. Review the progress with tasks on the fly

    You can choose from several filtering options to select the users whose activity you would like monitor with almost no delay. The monitoring feature allow you to see the task they are working on, the daily active time including the beginning and the end of the work, a summary of the weekly and monthly work time. You can also see if they work from home or in the office, and in case of mobile application usage their location is also displayed on a map. (The system considers the IP address at registration as office network so it will show "Working in office" status if any user is connected to the internet from that address. Connection from any other address will be marked as "Working outside the office" status. If you find an error in the statuses shown, we suggest you to doublecheck the IP address settings in the Company networks menu () and modify them if necessary.)

  2. Detailed daily work activity on the "Diagrams" tab

    On the Diagrams tab you can see a diagram of the user's work time spent on tasks by percentage, the mouse and keyboard activity, the details of the user’s activity (on what tasks was the user working and from which application).

  3. Daily work time statistics on the "Work time" tab

    On the "Work time" tab the users' work time statistics can be seen for the given day. It shows the work time on computer and/or mobile, the offline work time, the inactivity, the work in and out of the office.

  4. Statuses of tasks on the "Project tasks" tab

    You can consult the progress of the projects, tasks (planned/actual data), how much time was documented on them on the given day, on the "Project tasks" tab.

  5. Work documented by the mobile application outside the office on the "GPS positions" tab

    You can see the locations, travels on a map if the user used the mobile application on the given day on the "GPS positions" tab.

  6. Screenshots of the last 20 minutes' activity on the computer on the "Screenshot" tab

    On the "Screenshots" tab you can see the screenshots of the last 20 minutes' activity on the computer. You can also reach the selected user’s screenshots of the whole day by a single click.

  7. Customize the user list with a number of filtering and ordering options

    In the search field you can look up for individual users or user groups to monitor their activity. You can also filter the displayed users by the application they are logged in (desktop, mobile, IVR) and by the current user statuses (online, offline and worked today).

    By clicking on the headers of the list you can order the displayed users by their name, the completed daily, weekly and monthly work time, and the start and end date.

 
Real-time activity
Advanced filtering - filtering is active

Filter users

Filter by roles

Filter tasks

Filter by time

Working time:
Time elapsed after switching task:
Inactivity:
Start work:
Finish work:
Weekly working time:
Monthly working time:

Filter status

Time zone

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Show columns

   
   
Name
Status
   
Working time
   
Current task
   
Last explanation for task today
   
Time elapsed after switching task
   
Inactivity
Work
   
Start
   
Planned start
   
End
   
Planned end
Working time
   
Weekly
   
Monthly
 
No details to display
Quick working day overview
Screenshot recording is turned off for the user. You can turn it on at the Default settings menu.

How to start

  • The desktop application is an integrated part of JobCTRL® which, in active status, documents work activity and records the active times spent on tasks and projects in order to create reports and detailed analytics about individual and corporate performances.

    If you have not downloaded and installed the desktop application yet then you can do it by choosing Install JobCTRL® applications from the dropdown next to your name on the upper right corner and after selecting the application you prefer.

    You can start or stop the application with a double click (with the left mouse button) on the icon (). (The system considers the IP address at registration as office network so it will show "Working in office" status if any user is connected to the internet from that address. Connection from any other address will be marked as "Working outside the office" status. If you find an error in the statuses shown, we suggest you to doublecheck the IP address settings in the Company networks menu () and modify them if necessary.)

    For your convenience the default setup is automated task generation and automated task switching, which further reduces the manual task administration. As long as the automated task generation and task switching mode is active it overwrites the manual task selection. You can make automated task documentation even more precise with setting up personal rules.

    You can switch off automated task switching mode any time in the Default settings menu () or by CTRL + double click on the desktop application icon (). It enables manual task selection until unlocking this feature the same way.

  • In the Users and tasks () menu you can quickly add and edit users to create your organization and then easily assign the tasks to them.

    All registered work is always linked to a specific task. By default we have created 5 tasks (Administration, E-mail handling, JC360 Administration, Meeting, Break) from which you can already choose to register your work.

    On the left you can add new users or edit your user hierarchy while on the right side block you can add new tasks and customers or edit your project structure. You can easily distribute tasks with drag and drop: select either a user or a task from the structure and then pull an element on it from the other side.

    The newly allocated tasks immediately appear in the desktop task list, and the users can assign work time on them manually or by setting up personal rules to them.

  • In the Users and tasks () menu you can quickly add and edit users to create your organization and then easily assign the tasks to them.

    All registered work is always linked to a specific task. By default we have created 5 tasks (Administration, E-mail handling, JC360 Administration, Meeting, Break) from which you can already choose to register your work.

    On the left you can add new users or edit your user hierarchy while on the right side block you can add new tasks and customers or edit your project structure. You can easily distribute tasks with drag and drop: select either a user or a task from the structure and then pull an element on it from the other side.

    The newly allocated tasks immediately appear in the desktop task list, and the users can assign work time on them manually or by setting up personal rules to them.

  • You can achieve maximum accuracy in documenting work time with the automated task switch and logout features. You can easily set up automated rules with keywords in the Keyword based rules () menu.

    The system is capable to recognize keywords in the To, From or Subject line of the emails, in the title or the process name of the active applications, in the address bar (URL) of the browser or in Office document file names and file paths.

    Task switching rules apply to all users assigned to the tasks, while logout rules can be assigned to individual users, as well.

  • If you need to find out which of your coworkers are active, who are in the office or where the mobile users are then select the Real-time activity () menu. On this page you can see the continually updated statuses of users, including work locations (office, home or mobile position) and the latest daily work time statistics, the progress of their tasks, their work documented with the mobile application and the documented screenshots connected to their work on the computer.

    You can apply filters to focus only for a selected group of users or activity data.

  • In the Dashboard menu you can get a real time insight to the reports you’re the most interested in.

    You can see the following informations on the widgets: activities of the employees, their worktime of the previous days, their application usage and internet browsing. You can check their worktime balance and productive worktime on computer.

    As from the Reports menu, you can download the reports from here as well. You can add your favorite reports to your dashboard besides the default widgets.

  • On the Analyze and improve/Reports () page we have collected a variety of report templates to create your own statistics from the vast amount of work data collected by the applications. The reports are arranged into four groups according to their contents: Primary data reports, Activity reports, Aggregate business reports, Executive reports.

    You can save any of your customized report settings by adding them to your Favourite reports. You can also set up automated delivery for your favourite reports. This way you can access the latest statistics also from your mailbox in accordance with your report delivery settings.

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